Returns & Refunds

All sales are final except when an order arrives damaged, materially defective, incomplete, incorrect, or materially different from the product ordered.

What qualifies

Contact us if your item was damaged in transit, has a material manufacturing defect, is missing an essential component, is the wrong product or selected variant, or is materially different from its listing.

What does not qualify

We do not accept returns for a change of mind, personal preference, accidental order, an item no longer being wanted, or damage caused after delivery through misuse, improper care, modification, or ordinary wear.

Report an order issue

Use our contact form within 30 calendar days after recorded delivery. Include your order number and clear photos or video of the item, packaging, shipping label, and issue. Keep everything until our review is complete.

Do not send an item to the address on its package. If a physical return is required, we will provide written authorization, the correct instructions, and approved return shipping.

Resolution and refunds

After confirming a qualifying issue, we will provide an appropriate replacement, refund, missing component, or other solution required by law. Approved refunds are issued to the original payment method, generally within 10 business days after approval or receipt of an authorized return. Your bank or card issuer may take additional time to post the credit.

Read the complete Return and Refund Policy for all eligibility requirements and terms.