Straight answers

Good questions. Clear answers.

Everything to know before and after you grab something good.

When will my order ship?

Most orders require a short processing period before shipment. Your order confirmation and shipping update will contain the latest available timing. See our Shipping & Delivery page for details.

Will every item arrive together?

Some multi-item orders may arrive in separate packages. Each available tracking number is sent by email, and you are charged only the total shown at checkout.

Can I change or cancel my order?

Contact us as quickly as possible. We will try to help before processing begins, but changes and cancellations are not guaranteed once an order has entered fulfillment.

What if an item arrives damaged or incorrect?

Contact us within 30 days of delivery with your order number and clear photos or video of the item, packaging, and shipping label. After confirming a qualifying issue, we will provide the appropriate replacement, refund, missing component, or other required solution.

How do returns work?

All sales are final except when an order arrives damaged, materially defective, incomplete, incorrect, or materially different from the product ordered. Contact us within 30 days of delivery and wait for written instructions before sending anything.

How can I track my order?

Use the tracking link in your shipping email. Tracking can take several business days to show movement after a label is created.